ORGANIZATIONAL DEVELOPMENT & HUMAN RESOURCE MANAGEMENT
Training & Capacity Development
Client
International Finance Corporation (IFC) & Newmont Ghana Gold Limited (NGGL)
Project
Ahafo Linkages Programme (ALP) - Training of Trainers (ToT)
Project Period
2007-2008
Services Provided
IFC in collaboration with NGGL initiated the Ahafo Linkages Program (ALP), a business development programme designed to support the development of local Micro Small and Medium Scale Enterprises (MSMEs) and improve communities in the Ahafo area of the Brong Ahafo Region, where Newmont has one of its mine sites.
Under the ALP, CDC conducted a Training of Trainers (ToT) for potential local business development service providers in the Ahafo area. The ToT aimed at equipping local service providers to enable them provide business development services to local MSMEs in the Ahafo area.
As part of the ToT, CDC undertook the following:
•1. Training needs assessment of MSMEs;
•2. Identification and assessment of potential local BDS providers;
•3. Development of training of trainers manual and manual on generic areas including Marketing of Products, Product Development, Basic Accounting for Non Accounting MSME Owners and Governance;
•4. Facilitation of training session for 24 local service providers;
•5. Facilitation of pilot training session for 118 MSMEs.
Client
Marie Stopes International, Ghana
Project
Training Needs Assessment and Training in Financial & Business Management
Project Period
May, 2008
Services Provided
Marie Stopes International, Ghana is an NGO which provides reproductive health care. The organization works with businesses such as Pharmacies, Private Clinics and Chemical Sellers in delivering health care services.
Training needs assessment conducted for 30 of the partner businesses to identify their training needs and design training materials. Development of training materials which include discussion materials, group exercises, case studies and modules on topics such as Record and Book keeping, Accounting and Budgeting, Financial Management, Human Resource Management among others.
Client
Marie Stopes International, Ghana
Project
Training Needs Assessment & Training in Client Service Delivery
Project Period
February, 2008
Service Provided
Training Needs Assessment for selected staff of Marie Stopes Int. Ghana who participated in training in Client Service Delivery. The needs assessment identified their challenges with respect to client service delivery among others.
Development of training materials which include case studies, group activities and modules on topics such as Client Management, Conducting Client Satisfaction Surveys, Communication Management, Assessing Client Needs.
Client
International Finance Corporation (IFC) & Newmont Ghana Gold Limited (NGGL)
Project
Ahafo Linkages Programme (ALP) - Strengthening of Business Association
Project Period
2007-2008
Service Provided
CDC provided capacity development support to the Ahafo Local Business Association (ALBA) on an IFC/Newmont project known as Ahafo Linkages Programme (ALP). The support was aimed at strengthening the Business Association. Key activities undertaken include:
1.1. Diagnostic review of the association with a focus on areas such as governance; member services; networking and advocacy; operational management
2.2. Development of intervention programme and action plan to strengthen the association in the key areas identified as part of the diagnostics;
3.3. Provision of implementation support to the association’s implementation committee;
4.4. Diagnostic assessment of the over 100 member businesses to identify areas of weakness;
5.5. Development and facilitation of training in Tender Management, Competitive Bidding, Business Management Skills, Procurement, Identifying Business Opportunities and Partnership among others for association members who include local artisans, construction workers, caterers and suppliers among others;
6.6. Development of business management tool-kit, advocacy framework, microfinance design document for use by the association to mobilize savings.
Client
Marie Stopes International, Ghana
Project
Training in Marketing & Business Management
Project Period
September, 2007
Services Provided
Development of training materials & modules on topics such as Record and Book keeping, Marketing, Accounting and Budgeting, Financial Management, Human Resource Management. Delivery of two day training in Marketing and Business Management to selected partner MSMEs of Marie Stopes International.
Client
United Nations Development Programme (UNDP)
Project
Training in MIS, Internal Controls and Fraud Prevention in Micro finance Institutions/ Rural Banks
Project Period
April/May, 2008
Service Provided
Development of training manual and facilitation of a 5 day training in Management Information System, Internal Controls and Fraud Prevention for selected staff from 10 Microfinance Institutions (MFIs) under the MSME Capacity Building Project of the UNDP. Topics covered included: Definition of Management Information Requirements; Software Selection; Setting Up Internal Control Systems; Review of Internal Controls and Techniques for Fraud Prevention.
Client
United Nations Development Programme (UNDP)
Project
Training in Portfolio Analysis and Delinquency Management for MFIs/Rural Banks.
Project Period
June, 2008
Service Provided
Update of training manual and facilitation of a 3 day training in Portfolio Analysis and Delinquency Management for selected staff from 10 Microfinance Institutions (MFIs) under the MSME Capacity Building Project of the UNDP. Topics included the Lending Process and Controls to Minimize Risk of Delinquency.
Client
United Nations Development Programme (UNDP)
Project
Training of Trainers – Financial Analyses and Management -Promoting Private Sector Development Programme
Project Period
2005
Service Provided
Development of training manuals and facilitation of Training of Trainers Programme in Financial Analyses and Management for Credit Officers and Managers from six Microfinance Institutions. Participants were equipped with strategies to develop and market new products and services, adopt new lending methodologies and train staff and Solidarity Groups.
Client
United Nations Development Programme (UNDP)
Project
Training in MIS, Internal Controls and Fraud Prevention in Micro Finance Institutions
Project Period
2003/2004
Service Provided
Development of training manuals and delivery of training in Management Information System, Internal Controls and Fraud Prevention for Partner Micro Finance Institutions (MFIs) of UNDP/GoG as part of the Component 6 of UNDP/GOG/02/003 program.
Client
SPEED Ghana
Project
Training in Cost Controls and Financial Sustainability
Project Period
Nov/Dec, 2007
Service Provided
Development of manuals and facilitation of training in Cost Controls and Financial Sustainability for 32 Partner Microfinance Institutions of SPEED Ghana. The training benefited fifty one (51) Managers, Accountants, Credit Officers and other Officers drawn from thirty two (32) microfinance institutions. The training took place in three zones: Tamale Zone; Kumasi Zone and Cape Coast Zone. Key training topics covered include Effective Lending Strategies, Risk Identification, Assessment and Management in financial institutions.
Client
Plan Ghana
Project
Training of Trainers (ToT) in Fund Raising and Resource Mobilization for Staff of Plan Ghana, Government Partners and Leaders of Beneficiary Communities of Plan Ghana
Project Period
2006
Service Provided
Development of training materials and delivery of a two day Training of Trainers (ToT) course in Fund Raising and Resource Mobilization to members of the Resource Mobilization Committee (RMC) of Plan Ghana, an international NGO. The training provided the RMC members with the requisite knowledge and skills to train their stakeholders in the organization’s programme areas on how to raise funds and mobilize resources in their communities, districts, regions and at the national level. Action Planning to Implement Training
Client
Plan Ghana
Project
Training in Project Management and Monitoring & Evaluation (M&E)
Project Period
February, 2007
Service Provided
Development of training manual and delivery of five day training in Project Management to staff of Plan Ghana operating in the Asesewa Programme Area.
Client
Millicom Ghana Limited
Project
Training in Sales and Marketing Management
Project Period
November 2007
Service Provided
Training needs assessment for selected participants of the training, development of training materials (presentation slides and participants’ handout), provision of workshop venue and other logistics and facilitation of a four day training workshop for Sales & Marketing Managers of Millicom Ghana Limited. Preparation of training report.
Client
Millicom Ghana Limited
Project
Training in Managerial and Leadership Skills
Project Period
December, 2007
Service Provided
Training needs assessment for selected participants prior to training to identify their challenges, development of training materials and delivery of training in Managerial and Leadership Skills to Managers of Millicom Ghana Limited over a four day period.
Client
Scancom Limited
Project
Training in Procurement Management
Project Period
2006
Service Provided
CDC Consult Ltd in collaboration with Danquah Smith & Associates developed and provided Training in Procurement Management for staff of the Procurement Department of Scancom Limited, operators of Areeba mobile phone services
Client
Kojach Pharma Limited
Project
Training in Managerial Skills
Project Period
2005
Service Provided
1.1. Training for Management and staff of Kojach Pharma in Managerial Skills.
2.2. Development of training modules and materials and
3.3. Delivery of training on topics such as Functions of Management, Setting Objectives as Managers, Delegation of Function and Time Management, Strategic Planning & Budgeting as a Tool.
Client
Social Security and National Insurance Trust (SSNIT)
Project
Training in Risk Assessment and Management
Project Period
2003
Service Provided
Development of course content and delivery of training in Risk Management for Managers and Heads of Departments of Social Security and National Insurance Trust (SSNIT).
Client
Social Security and National Insurance Trust (SSNIT)
Project
Effective Auditing for Internal Auditors of SSNIT
Project Period
2003
Service Provided
Course development and facilitation of a 5 day training in Effective Auditing for Internal Audit Staff of Social Security and National Insurance Trust (SSNIT).
Client
GTZ/PSME
Project
Identification of Training Needs of Credit Officers Serving SMEs
Project Period
2003
Service Provided
The Lead Consultant of CDC worked with an International Consultant engaged by GTZ to undertake Training Needs Assessment of Staff in the Credit Department of Prudential Bank on behalf of GTZ PSME. The assignment also involved the determination of Technical Support requirement for the management of SME Loans.
Client
UNDP/GoG MSME
Project
Technical Service Providers- Capacity Building Project
Project Period
2007
Service Provided
Technical service providers to the UNDP’s MSME Capacity Building Project. Conducted institutional capacity building needs assessment of five microfinance institutions including two rural banks, provided support for the development of a strategic plan and training of staff of the institutions in Entrepreneurship, Business Planning and SME Financial Management.
Client
Association of Ghana Industries (AGI) & SNV
Project
Capacity Building Support for Association of Ghana Industries (AGI)
Project Period
2005/6
Service Provided
1.1. Compilation of best practice standards in governing business associations;
2. Assessment of the mandate, vision and operations of AGI through interviews and documentary review;
3. Detailed review of AGI Constitution, administrative and financial management system; Assessment of governance framework;
4. Development of corporate governance standards;
5. Development of Job Profiles for Council Members, Regional and Sector Executives; Facilitation of Workshop on proposed governance standards and job profiles.
Client
Federation of Associations of Ghanaian Exporters (FAGE) & SNV
Project
Capacity Building Support for Federation of Association of Ghanaian Exporters (FAGE)
Project Period
2006
Service Provided
Development of training manual on corporate governance; training of Council Members, Management and selected members in “Good Corporate Governance”; Development of detailed action plan to address identified constraints.
Client
ID Ghana
Project
Training in Corporate Governance
Project Period
March 2006
Service Provided
1.1. Diagnostic review of ID Ghana’s governance structures
2.2. Development of training materials
3.3. Facilitation of 3 day training workshop on Corporate Governance for the Council of Initiative Development (ID) Ghana, a microfinance institution.
Client
ID Ghana
Project
Training Needs Assessment & Development of Training Plan
Project Period
2007
Service Provided
1.1. Assessment of ID operations & skills requirements
2.2. Development of questionnaire to be used for interviews with selected staff.
3.3. One-on-one interviews with staff to identify their needs.
4.4. Development of training plan and budget.
Client
Volta Regional Association of Beekeepers (VORAB) & SNV
Project
Capacity Building Support for VORAB
Project Period
2006/7
Service Provided
Needs Assessment through focus group discussions and documentary review; Development of analyses in a SWOT format; Prioritization of capacity building needs; Development of Trainers and Trainees Manual on modules in Group Mobilization, Marketing, Leadership and Governance for use in a Training of Trainers program for the Association’s Executive and selected members. Review of constitution and development of a model for financial sustainability.
Client
IFC/ PEP Africa /Ghana Private Schools Support Programme (GPSSP)
Project
Capacity Building Support in Financial & Administrative Management to K12 Schools in Accra
Project Period
2006
Service Provided
1.1. Diagnostic Assessment in the key areas of business skills; business approach; business capability and business execution to identify challenges and constraints that need to be addressed.
2.2. Development of systems and procedures to support critical functions of Human Resource Management, Administrative Procedures, Governance and MIS.
3.3. Development of business plan to address findings from the diagnostic review and secure funding from financial institutions to address school expansion needs.
4.4. Discussion of school business plans and financing needs with The Trust Bank which is partnering with IFC on the Schools Financing Project and providing support to the schools in managing their cashflow.
Beneficiary schools include: Alsyd Academy; St. John’s Preparatory and Junior Secondary School; Faith Montessori School; North Ridge Lyceum; Immanuel Restoration School; Star Avenue School; Lincoln International School and RECT Academy.
Client
Expert Travel & Tours Limited
Project
Staff Recruitment
Project Period
2005
Service Provided
1.1. Development of position and person specification for vacant positions: Operations Manager, Reservation & Ticketing Officers, Transport Officer, Receptionist
2.2. Advertisement of vacant positions
3.3. Short listing and interviews of short listed applicants
4.4. Selection & placement of staff
Client
Kojach Pharma Limited
Project
Recruitment of Sales & Medical Representatives
Project Period
2005
Service Provided
1.1. Development of position and person specification for vacant positions: Sales & Medical Representatives
2.2. Advertisement of vacant positions
3.3. Short listing and interviews of short listed applicants
Client
ID Ghana
Project
Recruitment of Field Operations Manager & CEO
Project Period
2006
Service Provided
•Development of position and person specification for vacant positions: Field Operations Manager, Chief Executive Officer
•Short listing and interviews of short listed applicants
•Selection & placement of staff
Compensation Management
Client
Ghana Oil Palm Development Company
Project
Salary Restructuring & Compensation Package Survey
Project Period
2008
Service Provided
In collaboration with Rofam Consultancy Services CDC undertook a salary restructuring and compensation package survey for GOPDC Limited.
•Selection of positions within GOPDC to be included in the survey,
•Data collection and analysis of remuneration levels and practices in selected peer institutions in the manufacturing industry,
•Assessment of the competitiveness of GOPDC’s existing compensation packages.
Organizational Structuring and Restructuring
Client
Admedia Limited
Project
System Wide Organisational Review
Project Period
2003
Service Provided
•Review of organisational structure including reporting lines, effective departmentalization,
•Job descriptions,
•Salary structure and
•Effective appraisal systems
Client
Odorna Clinic
Project
Organisational Review
Project Period
2003
Service Provided
Review of :
•Pricing strategy,
•Reporting lines,
•Job descriptions,
•Salary structure.
Client
Expertravel & Tours Limited
Project
Organizational Review and Restructuring
Project Period
1999
Service Provided
•Review of the company’s mission;
•Development of revised job descriptions;
•Job evaluation and the development of grading structure;
•Training needs assessment and development of training policy and plan;
•Design of a performance appraisal system
•Development of conditions of service manual for staff
•Development of a Trust Deed for the establishment of a Provident Fund for staff
•Design of a revised organizational structure.
FINANCE, CORPORATE PLANNING AND NEW BUSINESS ASSISTANCE
Client
TIPCEE/USAID.
Project
Financial Management Support for CoJ Jewellery Limited and the College of Jewellery
Project Period
2006
Service Provided
•Diagnostic Review of College of Jewellery and CoJ Jewellery Limited to identify operational gaps in its current practices – Opportunities and threats in the industry and the strengths and weaknesses of the College in tackling them.
•Development of a recommendation report to clearly define the necessary interventions that the college requires to enhance its operational efficiency and profitability with a focus on financial management practices, staff level and competencies, input availability and production, pricing and marketing.
•Development of appropriate financial procedures and controls, job descriptions, revised organisational, governance and departmental structures.
•Development of a three-year strategic business plan for both the College of Jewellery and CoJ Jewellery Ltd. The business plan included the marketing, financing and operating strategies for the period
Client
Several
Project
Preparation of Business Plans & Financing Documents
Project Period
2003 - 2008
Services Provided
Development of business plans and financing for the following businesses:
•Central University College, Accra
•North Ridge Lyceum, Accra
•Family Health Hospital, Accra
•Faith Montessori School, Accra
•GDCA, Tamale
•Get In Touch Hotel, Tarkwa
•Click on Line Internet Café, Wa
•Kiddies & Biggies Foods, Accra
•Grameen Ghana, Tamale
•Maata-N-Tudu Association, Tamale
•Sens Programme, Koforidua
•The VET’s Place, Accra
•E & L Resources, Accra
•RECT Academy, Accra
•S.E.A. School, Kumasi
•Headlines Educational Centre, Kumasi
•Holy Ghost International School, Kumasi
•Garden City International School, Kumasi
•Tweneboa Kodua International School, Kumasi
•Akoma Foods Limited, Accra
Client
Tilly’s Farm
Project
Business Valuation
Project Period
2007
Service Provided
Determination of net worth of the business through:
•Assessment and/or revaluation of fixed and current assets
•Verification of business registration documents and share values
•Report writing
Client
MSMEs
Project
Market Research
Project Period
2003-2008
Service Provided
Conduct of market research as part of the development of a business plan for the following institutions:
•Central University College, Accra
•North Ridge Lyceum, Accra
•Family Health Hospital, Accra
•Faith Montessori School, Accra
•GDCA, Tamale
•Get In Touch Hotel, Tarkwa
•Click on Line Internet Café, Wa
•Kiddies & Biggies Foods, Accra
•Grameen Ghana, Tamale
•Maata-N-Tudu Association, Tamale
•Sens Programme, Koforidua
•The VET’s Place, Accra
•E & L Resources, Accra
•RECT Academy, Accra
•S.E.A. School, Kumasi
•Headlines Educational Centre, Kumasi
•Holy Ghost International School, Kumasi
•Garden City International School, Kumasi
•Tweneboa Kodua International School, Kumasi
•Akoma Foods Limited, Accra
ACCOUNTING AND FINANCIAL MANAGEMENT
Client
Business Sector Advocacy Challenge Fund (BUSAC)
Project
Monitoring of Actions
Project Period
2005-2008
Service Provided
•Verification on use of the fund by Grantees;
•Reporting on compliance by Grantees of the fund;
•Capacity building of Grantees in respect of the establishment of appropriate accounting systems.
DEVELOPMENT CONSULTING
Surveys, Impact Assessment and Project Evaluations
Client
SPEED Ghana
Project
Survey on Wholesale Funding of Microfinance sub sector in Ghana
Project Period
February 2008
Service Provided
Undertook a mapping exercise to identify the key players involved in wholesale funding of MFIs.
•Screening of 40 institutions comprising Ministries, Departments and Agencies (MDAs); Regulated Financial Institutions; Development Partners and International Financial Institutions/Agencies to determine eligibility and interest.
•One-on-one interview of eligible institutions with interest in participating in the survey using a SPEED approved questionnaire.
•Internet based research on other non resident providers
Client
Centre for British Teachers (CfBT)/ International Finance Corporation (IFC)
Project
Demand Assessment for Training Programme among Private Basic Schools in Ghana
Project Period
2007
Service Provided
•Nationwide survey to determine capacity building needs among private basic schools. The survey focused among other things on determining the business development needs of the schools and providers who are serving the needs.
•Design and administration of questionnaires to school heads.
•Data analysis using SPSS.
•Report writing and presentation
Client
SPEED Ghana
Project
Field Research – Tourism Sector MSMEs and BDS Providers
Project Period
July 2007
Service Provided
•Questionnaire administration to 320 businesses in different sub-sectors in the tourism sector in Ghana.
•The result of the research was an input to determine the potential interest for BDS interventions of SPEED Ghana.
Client
Trade & Investment Program for a Competitive Export Environment TIPCEE/USAID.
Project
Baseline Survey on Adult Financial Literacy in Ghana
Project Period
2006
Service Provided
•Conducted a countrywide baseline survey on adult financial literacy to determine the financial literacy of adult Ghanaians in preparation for the launch of a Financial Literacy Week.
•Development of conceptual framework,
•Determination of sample size and selection of sample
•Training of enumerators & pilot testing,
•Development & administration of questionnaires to 1,200 respondents including 195 SME owners.
•Data analyses using SPSS and preparation of report.
Client
Trade & Investment Program for a Competitive Export Environment (TIPCEE)
Project
Survey of Jewellery Industry,
Project Period
November, 2005
Service Provided
•Conducted a survey of the Ghanaian jewellery industry to determine the characteristics of the industry and the availability of market for jewellery products.
•Determination of a representative sample size from among three major groups; galamsey miners, jewellery producers and jewellery consumers.
•Development of questionnaires
•Training of field staff trained to collect data.
•Data collection in Accra, Kumasi and major mining areas such as Homasi, Edumase, Akokoaso, Bejwase and Noryem in the Ashanti Region.
•Data analysis using SPSS software and a report writing.
Client
UNDP/ USAID/GoG
Project
Final Evaluation of Results and Impact of Interventions in Six Microfinance Institutions including 5 Rural Banks
Project Period
December, 2005
Service Provided
•Design and administration of questionnaires to beneficiaries to determine the outreach of the intervention, its impact on women and children and the extent to which the intervention has strengthened the technical and institutional capacity of the partner MFIs.
•Analysis of qualitative and quantitative data using SPSS.
•Presentation of findings at a stakeholders’ forum.
Client
African Management Services Company (AMSCO)
Project
Final Assessment of AMSCO’s Intervention in Phyto Ryker Pharmaceuticals
Project Period
September, 2004
Service Provided
•Development of baseline data as this was not done at the time of intervention,
•Selection of a representative sample from among key staff of the company and
•Questionnaire administration to assess initiatives including capacity building and knowledge transfer.
•Reporting
Client
Project Closeout Evaluation-UNDP/USAID/GoG
Project
Capacity Building of MFI Institutions
Project Period
December, 2004
Service Provided
Assessment of impact of capacity building intervention in partner microfinance institutions and on beneficiary groups, mostly women. Determination of baseline position, evaluation of the impact of training on over 300 beneficiaries and provision of appropriate recommendations on program improvement.
Client
Technoserve / GTZ
Project
Study of Farmer Based Organisations (FBO) in Ghana
Project Period
2003
Service Provided
•Detailed study of Farmer Based Organisations in Ghana using Ashanti, Brong Ahafo and the three Northern Regions as the basis. As part of this assignment a handbook was developed on FBOs to facilitate the work of Extension Officers of the Ministry of Food and Agriculture.
•Design and administration of questionnaires.
•Data analysis and reporting.
Micro-Credit/Finance Development
Client
UNDP
Project
Implementation of Loan Performer (LPF) Software for 5 Micro Finance Institutions
Project Period
2008
Service Provided
•Implementation of loan tracking software for 5 of UNDP’s partner MFIs:
•Configuration of the software to suit the needs of the MFI
•Data import from Excel to the LPF system
•Training of staff/users in the LPF
•Hands-on-support in the use of the system
•Beneficiary institutions are: Empretec Ghana, Sens Programme, Grameen, Ghana, GDCA, Tamale, Maata-N-Tudu Association, Tamale
Client
Christian Rural Aid Network (CRAN)
Project
Risk Assessment and Management Support
Project Period
2008
Service Provided
Under the sponsorship of SPEED Ghana CDC identified and assessed the risk points in the operations of CRAN, an MFI based in Cape Coast. Provision of appropriate recommendations to management of CRAN. The main tool used on the assignment was MicroSave Process Mapping Tool.
Client
Aidez Small Projects International (ASPI)/ SPEED Ghana
Project
Financial Management and Internal Controls Intervention Support
Project Period
July –September, 2008
Service Provided
•Provision of financial management and internal controls support for Aidez, a financial NGO with operations in Accra, Ho, Aflao and Keta.
•Documentation of lending and operational policies and procedure to identify areas of risk especially to the loan portfolio and provide appropriate internal controls to minimize the risk;
•Development of financial management system to support operations of the institution and training of management and staff.
Client
UNDP/GoG
Project
Compliance Review of Ten Beneficiary MFIs
Project Period
2007/2008
Service Provided
•Compliance review of 10 beneficiary MFIs supported as part of Microstart and Promoting the Private Sector Development Programme (PPSDP).
•Review of the MFI’s internal control environment over loan portfolio, accounting policies and procedures, status of the funded loan portfolio and Management Information Systems to confirm if they have complied with the MOU.
Client
UNDP
Project
Training in Portfolio Analysis and Delinquency Management for MFIs/Rural Banks
Project Period
June 2008
Service Provided
•Update of training manual
•Facilitation of 3 day training in Portfolio Analysis and Delinquency Management for selected staff from 10 Microfinance Institutions (MFIs) under the MSME Capacity Building Project of the UNDP.
•Topics included the Lending Process and Controls to Minimize Risk of Delinquency
Client
SPEED Ghana
Project
Training in Cost Controls and Financial Sustainability
Project Period
Nov/Dec, 2007
Service Provided
•Development of training manuals
•Facilitation of training in topics such as Effective Lending Strategies, Risk Identification, Assessment and Management in Financial Institutions for 32 Partner Microfinance Institutions of SPEED Ghana. Participants included 51 Managers, Accountants & Credit Officers 32 microfinance institutions.
•The training took place in three zones: Tamale, Kumasi and Cape Coast Zone.
Client
UNDP
Project
Institutional Assessment of Five Microfinance Institutions (MFIs)
Project Period
2006
Service Provided
•Assessment of each institution’s microfinance operations, MIS, management, marketing and financial reporting structures and human resource management.
•Provision of hands-on support in assessing and redesigning the institutions’ savings products and reviewing their lending strategies in line with the needs of their clients.
•Beneficiary institutions include Maata-N-Tudu Association, GDCA, Grameen Ghana, West Mamprusi Community Bank and Borimanga Rural Bank all in the Northern region.
Client
Christian Rural Aid Network (CRAN)
Project
Facilitation and Development of Strategic and Business Plan
Project Period
March /April, 2005
Service Provided
Facilitation of a Strategic Planning Session and development of a ten year Strategic Plan and five year business plan for the institution. The session involved a detailed three year review of the operations of the institution, determination of strategic issues and action planning.
Client
UNDP/USAID /GOG/02/003
Project
Review of Management Information System (MIS) of selected Micro Finance Institutions (MFIs) prior to Automation
Project Period
2004
Service Provided
•Review of the manual Management Information System (MIS) of Partner Microfinance Institutions to determine the institutions’ preparedness prior to the installation of automated MIS.
•Provision of hands-on support in the documentation of workflow processes and the strengthening of areas where internal controls were found to be weak. The beneficiary MFIs are:
•ADRA Microfinance Project,
•Asante Akyem Rural Bank,
•Atwima Kwanwoma Rural Bank,
•Odotobri Rural Bank,
•Wamfie Rural Bank and
•East Mamprusi Community Bank.
Client
UNDP/GoG Component 6 of UNDP/GOG/02/003
Project
Training in MIS, Internal Controls and Fraud Prevention for Rural Banks/Micro Finance Institutions
Project Period
2003/2004/2008
Service Provided
•Development of training manuals and facilitation of a 5 day training in Management Information System, Internal Controls and Fraud Prevention for selected staff from 10 Microfinance Institutions (MFIs) under the MSME Capacity Building Project of the UNDP.
•Topics covered included Definition of Management Information Needs; Software Selection; Setting Up Internal Control Systems; Review of Internal Controls and Techniques for Fraud Prevention.
Enterprise/Entrepreneurial Development
Client
Technoserve /Google
Project
Believe Begin Become Entrepreneurship Training
Project Period
2006, 2007, 2008
Service Provided
Development of training modules and delivery of training in Entrepreneurship to participants of the Believe Begin Become business plan competition organized by Technoserve/Google over a seven week period.
Client
British American Tobacco (BAT)
Project
Entrepreneurship Training/Business Development
Project Period
2006
Service Provided
CDC Consult working with ROFAM Consultancy developed training material and facilitated training in business set up and management for retrenched staff of BAT on topics such as Business Opportunity Recognition, Business Registration, Record Keeping, Understanding Basic Financial Statements, Market Research, Marketing and Sales.
Client
Technoserve /Google
Project
Support to Winners of Believe Begin Become Business Plan Competition
Project Period
2006, 2007, 2008
Service Provided
•Training of selected winners of the competition in financial and business management,
•Support in refining their business plans,
•Development of financing documents for them to seek funding from financial institutions for their businesses
Client
Cocoa Processing Company Limited
Project
Entrepreneurial Training for retrenched staff
Project Period
2006
Service Provided
CDC Consult working with ROFAM Consultancy developed training materials and delivered Entrepreneurial Training for retrenched staff of Cocoa Processing Company Limited.
Client
Ministry of Private Sector Development (MPSD)/Technoserve
Project
Entrepreneurship Training
Project Period
Oct. 2004
Service Provided
Development of manuals and delivery of training in entrepreneurship to 50 young graduates. The assignment was a training support for the participating young graduates as part of the Ministry of Private Sector Development (MPSD) & Technoserve’s Growing the Young Entrepreneur (GYE) competition. The key objective of the GYE Competition was to inculcate entrepreneurial skills in young graduates.
Client
Technoserve (With USAID Support)
Project
Entrepreneurship Training Workshop
Project Period
2003, 2004 and 2005
Service Provided
Organization and facilitation of entrepreneurship training workshops for operators in the MSME sector and those interested in setting up their own businesses. The training workshops were held in 2003, 2004 and 2005, and benefited over 250 micro and small business operators from Northern, Upper East, Upper West, Volta and Central Regions. CDC developed training materials and facilitated training workshops each year for poultry, agro processing, art works, and hospitality businesses among others. Participants were assisted to develop practical business plans.
Client
Ghana Water Company Limited/World Bank / Urban Water Project (UWSP)
Project
Business Development Service Support to Retrenched Workers of GWCL
Project Period
2006
Service Provided
•Provision of skills and entrepreneurial training to affected staff of GWCL retrenchment to set up micro and small businesses based on their skills.
•Provision of BDS support to beneficiary staff in the Volta and Eastern Regions in areas such as business registration, marketing, customer service, accountancy and business plan development.
Client
Technoserve/USAID
Project
Training of Trainers: Entrepreneurship/How to Start and Operate a Small Business
Project Period
2003
Service Provided
Adaptation of an American Entrepreneurship Training Manual (National Foundation for Teaching Entrepreneurship-NFTE) on how to start and operate a small business. Five (5) day training was for participants selected from Polytechnics and NGOs who are involved in teaching Entrepreneurship and supporting small business owners.